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- Computer Questions / I do not like AOL right now |
Mousefan
Cast Member
Posts: 111
Registered: Aug 2002
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Posted
08-28-02 05:10 PM
Earlier today, my firewall stopped an AOL user (unknown identity) from trying to access my computer. I sent a report to TOSReports with the time it occurred and the IP address. Haven't heard back.
45 minutes ago, another AOL user tried to activate trojan subseven on my system. I spent awhile on line trying to find out who to notify so quick action could be taken to identify this person while they were still online. Finally ended up chatting with tech support live who referred me to an 800 number for fraud reports.
Okay, called those people and was on hold for over 10 minutes. Spoke to someone who insisted that AOL does not keep track of who is assigned to what IP address at any given time. I said that seemed pretty unbelievable, so they put me in touch with a tech person. That person at least understood more easily what I was talking about, but they referred me to another 800 number that was supposed to go directly to fraud investigation people.
Well, it ended up being just the toll free number for customer service. They were also unable to help me. This person also insisted that AOL does not keep track of who was assigned an IP address at a given time. But they told me to email TOSUsenet with the information about the invasion attempt to my computer.
So I sent email and asked them to respond quickly with an answer to whether they have a way to trace who this person was. I can't wait to hear the answer!
I absolutely cannot believe that AOL would not have a system in place to let them cooperate with law enforcement officials if hacking attempts took place through them as a service provider.
Basically, what I've been told so far is that AOL users can make any kind of hacking attempt they want and can't be traced since there will be no record of who was using that IP address when the attempt took place.
That just seems unacceptable to me. Does anybody who knows more about dynamically assigned IP addresses know whether it's even possible for software to keep track of who was logged in when? You would think that if the capability to do so does exist, then AOL would be doing it.
Okay, that's the end of my rant session for now.
Amy
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Robin
Cast Member
Posts: 940
Registered: Aug 2002
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Posted
08-28-02 05:31 PM
I spoke to the network guys here in the office. A DHCP server (assigns the IP addresses) normally records either the name of the computer or the users login.
They doubt an ISP would not track this information (they might be required to by law), because the information could be required for tracking...a child molester.
I doubt any ISP would give out the information to anindividual, as they most would likely require a supoena from law enforcement to release it.
Robin
I toss my cookies for Disney.
I wonder what inspired this new Disney T-shirt? "I'm right. You're wrong. Any Questions?"
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Robin
Cast Member
Posts: 940
Registered: Aug 2002
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Posted
08-28-02 05:33 PM
You might want to check out http://www.cyberangels.org/hacking/index.html for more information.
Quoting from their site:
What is a hacker or cracker?
In the truest sense of the word, a "hacker" is a dedicated programming expert who believes in sharing his expertise and experiences with other hackers. A hacker does not believe in vandalizing or maliciously destroying data, or in stealing data of any kind.
On the other hand there is the "cracker", a cyber burglar or vandal, an individual or group intent on causing malicious harm to a network or computer, or to steal information beneficial to themselves like passwords, credit card numbers and the like.
For ease of use, the term "hacker" will be used here to refer to either a hacker or cracker, as someone who enters or tries to enter your computer or network without authorization.
Does this mean is 'crackers'?
Robin
I toss my cookies for Disney.
I wonder what inspired this new Disney T-shirt? "I'm right. You're wrong. Any Questions?"
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Mousefan
Cast Member
Posts: 111
Registered: Aug 2002
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Posted
08-28-02 05:46 PM
quote:
Robin wrote:
I spoke to the network guys here in the office. A DHCP server (assigns the IP addresses) normally records either the name of the computer or the users login.
They doubt an ISP would not track this information (they might be required to by law), because the information could be required for tracking...a child molester.
I doubt any ISP would give out the information to anindividual, as they most would likely require a supoena from law enforcement to release it.
Robin
Robin,
Thank you! Like you, I could not believe that AOL wouldn't keep track of who was logged on when.
Well, I chatted with another person in live technical support who at first said it couldn't be done. THen, after I clarified that I only wanted to know so that I'd know whether to bother sending in a report, I was told that, YES, they can track who was logged on to a given IP address at a particular time.
Why was it like pulling teeth to get that information out of them? This was like the 5th person at AOL I have chatted with online or spoken with on the phone this afternoon.
So AOL crackers/hackers/whatever are NOT free from being identified. I have submitted the reports to AOL of which times AOL users attempted to access my system today: time, access activity attempted, and IP address the attacks originated from.
I doubt I'll hear back from AOL about what action they took on that user, but at least I know they can track it. And I'll be submitting all future attempts as well.
Amy
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Robin
Cast Member
Posts: 940
Registered: Aug 2002
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Posted
08-28-02 06:10 PM
If you don't have a separate log you can send them, you can do a 'screenshot' of a dialog box or whatever you have a record of.
To do a screenshot, just select the 'Ctrl' and 'Print Screen', and it will create a picture of 'everything' displaying on your monitor. The image can then be pasted into an email (Ctrl-V) or you can manage the image with graphic software.
Robin
I toss my cookies for Disney.
I wonder what inspired this new Disney T-shirt? "I'm right. You're wrong. Any Questions?"
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- Computer Questions / I do not like AOL right now |
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